Exploring the Potential of LLMs for Intent Recognition
There’s no denying that LLMs, such as OpenAI’s GPT series, will have a huge part to play in the growing conversational AI landscape. There have been countless posts and articles [...]
Keeping it Brief – When Less is More in CAI
In this article, we’ll look at the subject of lengthy inbound messages, and some practical ways for bots to handle them better. One of the many things we’ve come to [...]