The CAI Company is a team of highly skilled specialists that provides Conversational AI strategy, design and build expertise to companies deploying Conversational AI projects.
Engage with The CAI Company on a short-term or long-term basis to obtain the rare Conversational AI skills necessary to deliver meaningful business outcomes from your Conversational AI initiatives. From ideation and strategic planning through to solution design and build of chatbot and virtual assistant applications that will delight all stakeholders.
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.
LATEST BLOG POSTS
Exploring the Potential of LLMs for Intent Recognition
There’s no denying that LLMs, such as OpenAI’s GPT series, will have a huge part to play in the growing conversational AI landscape. There have been countless posts and articles [...]
Keeping it Brief – When Less is More in CAI
In this article, we’ll look at the subject of lengthy inbound messages, and some practical ways for bots to handle them better. One of the many things we’ve come to [...]
Measuring Virtual Assistant CSAT
Clients frequently ask us for guidance on the best way to collect customer satisfaction feedback for their virtual assistants. For customer experience-minded companies it’s understandable why: ”Our customers love our [...]