The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers and uncover issues. Its proprietary, patent-protected analysis methods go beyond traditional BI reporting and KPI measurement.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
Explore what better analytics can reveal
HelloFresh customer story
See how HelloFresh uses Chatpulse to uncover issues and cost-saving opportunities that its existing BI tools missed.
What chatbot dashboards miss
Find out why headline metrics can hide costly problems, and how analysing conversations helps explain what is happening.
Chatpulse for Microsoft Copilot Studio
Explore how Chatpulse helps Copilot Studio teams investigate failed journeys, quantify their impact, and prioritise improvements.
Organisations we have worked with
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.