King’s College London Customer Story
The CAI Company is working with a team based at King’s College London on a complex conversational AI use case within a therapeutic setting; governance, ethics and language all need [...]
The Proof is in the Patent
“We are AI experts” “Our product/solution/platform is AI enabled” “We’re an AI first company” How often do you hear statements like these? Probably a lot. Artificial intelligence is evermore prolific, [...]
Chatpulse Analytics Optimised for Food & Drink Subscription Chatbots
Chatpulse Identified $500K Cost Savings for Food & Drink Industry Chatbot More than five years of experience in conversational AI for the food subscription sector feeds Chatpulse algorithms [...]
Darren Ford Beyond Boundaries 2026 Speaker
Cutting through the hype-fuelled noise in Conversational AI: From Conversations to Insight Conversational AI has been surrounded by buzzwords and hyped-fuelled concepts over the past few years. In his upcoming [...]
Agentic Conversational AI: What It Really Means (and Where It’s Misunderstood)
If you work anywhere near AI or automation, you’ll have noticed the huge growth in the use of the term agentic AI. It’s sometimes described as the next evolution of [...]
Alice Kerly Beyond Boundaries 2026 Speaker
Twenty Years of Conversational AI: Lessons from the Field Conversational AI has seen huge changes in the field, not least in the past 5 or so years. However, some of [...]
HelloFresh Customer Story
About HelloFresh HelloFresh is a leading global recipe and meal box delivery service. Fresh ingredients and never frozen, fully prepared meals are delivered directly to customers' doorsteps ready to cook, [...]
Conversational AI 2025: Predictions vs Reality
Around this time last year, we posted a blog asking what the future would hold for Conversational AI in 2025. Here’s where we look back and see what happened versus [...]
Chatpulse FAQs
Your questions on Chatpulse answered The team here at The CAI Company consists almost entirely of chatbot designers and developers. People passionate about designing better conversations between machines and humans; [...]
Delivering Successful Conversational AI projects
How Conversational AI Implementation Differs from Traditional Technology Delivery Delivering successful Conversational AI projects is our passion. Here we discuss where these differences come from, and why that makes CAI [...]