The CAI Company® is a team of highly skilled specialists that provides Conversational AI strategy, design and build expertise to companies deploying Conversational AI projects.
Engage with The CAI Company on a short-term or long-term basis to obtain the rare Conversational AI skills necessary to deliver meaningful business outcomes from your Conversational AI initiatives. From ideation and strategic planning through to solution design and build of chatbot and virtual assistant applications that will delight all stakeholders.
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.
LATEST BLOG POSTS
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems can be downloaded as a PDF if you prefer Artificial Intelligence (AI) is evolving rapidly, and it is increasingly embedded into [...]
Bot Performance Assessment 2025: Trends, Practices and Limitations
A snapshot of the ways virtual assistant performance is measured, conversational AI industry trends, and valuable insight into real-world practices. In 2025, effective bot performance assessment is as important as [...]
Cyber Essentials Certificate of Assurance
Security – cyber and otherwise – is of paramount importance to us at The CAI Company. Indeed, services we provide include governance as part of an effective strategy and GDPR [...]