Conversational AI Spring Health Check Package

If your virtual assistant resolves less than 80% of your conversations, you’re sitting on a goldmine of opportunity. Uncover it with the CAI Health Check!

Are you facing these challenges?

  • Struggling to really understand how your conversational bot is performing?
  • Need to manually review hundreds of conversations?
  • Virtual assistant falling short of business expectations?
  • Unsure how to prioritise bot enhancements?
  • Want to add LLM features but are unclear where best to deploy them?

If you answer ‘yes’ to any of these questions, then the CAI Health Check is right for you.

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Within just two weeks, a CAI Health Check will do all of this for you:

Quantify insights

Every single conversation (up to three months or 500k conversations) is processed by our Chatpulse platform to quickly understand how your virtual assistant is doing, and more importantly the gaps and priorities.

Outline improvements

Our health check will deliver a comprehensive performance report , including a list of top 5 actionable insights, prioritised in order of the money they will save you or value they can add to your business.

Set you up for success

Our team of CAI experts will run a workshop with you to dig into the findings, enabling you to take action and realise your virtual assistant’s potential.

The goldmine of opportunity for your business

Impact on bottom line

​5% increase in containment saves £300k a year.* ​
*based on 100k conversations pm at £5 per agent call.

Understand customers

Truly understand every customer conversation.
Improve CSAT

Operational efficiency

Data driven prioritisation:

Only focus on the features that matter for maximum ROI.

CAI Health Check deliverables

1. Comprehensive bot performance report

Custom report for your business based on insights from Chatpulse, and analysis by our expert CAI consultants.

2. Top 5 actionable insights

Prioritised recommendations tailored to your individual objectives.

3. Presentation and exploration of findings

Workshop with The CAI Company experts to deep dive into the findings.

1. Comprehensive bot performance report

Custom report for your business based on insights from Chatpulse, and analysis by our expert CAI consultants.

2. Top 5 actionable insights

Prioritised recommendations tailored to your individual objectives.

3. Presentation and exploration of findings

Workshop with The CAI Company experts to deep dive into the findings.

Simple process

1

Complete CAI Health Check preparation form

2

Agree focus areas, review settings, data test run

3

Provide conversational data in the prescribed format

4

Analysis, clarification conversations

5

Production of report

6

Workshop with CAI team

Analysis includes

  • Your KPIs
  • User abandonment

  • Sentiment

  • Fallbacks

  • Trigger topics

  • Message topics

  • Custom metadata

  • Turn counts

  • Bot response time

  • Agent requests

  • Repeated messages

  • Escalations

Data security

We handle your data with extreme care and are fully compliant with European and US regulations.

  • Separate isolated instance for each client hosted using Microsoft Azure.
  • Once the Health Check is complete, the data is irrevocably deleted.
  • Access to the data tightly controlled using MFA and industry standard security approaches.
  • We redact private data (PII) as the very first step. If you don’t like that, we can send you our PII conversational data redaction application for you to run yourself on your own infrastructure.

Your CAI Health Check guarantee

Tangible benefits or your money back

The CAI Health Check will deliver ROI. In fact we’re so confident, if it does not provide insights and recommendations that are worth more than the cost, you can have your money back!

Fixed-price package

No hidden costs. The price for this package is £9,000 GBP, €10,500 EURO or $11,500 USD plus any applicable sales tax. The fixed-price package uses our AI powered Chatpulse software and the expertise of our CAI Company team. This offer is only available until June 2025.

Why we’re the perfect fit to deliver this value

Chatpulse Frame 2

Chatpulse was designed by conversational AI experts to truly understand large volumes of unstructured conversational data. It uses a proprietary mix of finely tuned AI tools and techniques to uncover insights in conversational data that you won’t find using traditional reporting and BI dashboards. Chatpulse works with any conversational platform, as long as the conversational data can be exported in a csv or JSON file.

The CAI Company  Favicon

The CAI Company is a UK based company with decades of experience implementing conversational AI applications via Web (e.g. Webchat) and Voice (e.g. automated IVR). We’ve worked with some of the biggest brands across the world, in the US, UK and Europe.

We are passionate about Conversational AI: it’s all we do.

Costs and timeframes

This Spring Health Check offer is for 3 months of data up to a maximum of 500k conversations, and includes writing the report with findings and recommendations. A Health Check is typically carried out in approximately two weeks.

The price for this package is £9,000 GBP, €10,500 EURO or $11,500 USD plus any applicable sales tax.

Money back guarantee: If the CAI Health Check does not provide insights and recommendations that are worth more than the cost, you can have your money back!

Contact us

If you’re interested in:

  • Finding out more about what the Health Check package can do for your business
  • Getting a sample report
  • Receiving a PDF about the Health Check or
  • Talking to a member of the team

Please fill out your details and we’ll be in touch.