How Do You Assess Bot Performance?
- Location: Online
- Type: On-Demand Webinar
- Presenters: Lucy Davis & Mike Read
If you work in Conversational AI, you know how important it is to measure bot performance. Yet there’s a lack of information on how other organisations go about it, best practices and standard tooling; it’s not easy to benchmark your results – or find out what your peers are doing.
– What indicators are important?
– What’s a reasonable regularity to be checking your performance data?
– What tools do you use to monitor performance?
Just how do you assess bot performance effectively? We decided to find out and conducted some research and a survey earlier this year.
Watch our How Do You Assess Bot Performance? on demand webinar to discover what we found out. We share the current state of play when it comes to conversational AI, information on teams that are responsible for virtual assistants, and (most importantly) how to enhance your bot or virtual assistant to exceed expectations and deliver exceptional cost savings and ROI.
