Take Your Conversational AI to the Next Level
- Location: Online
- Type: On-Demand Webinar
- Presenters: Darren Ford & Mike Read
Use of conversational artificial intelligence continues to grow at pace as savvy organisations look to improve customer service, reduce costs and offer the best possible experience for users.
Chat and voice assistants can be hard to get right. Are these conversations solving problems? Or creating them? Join us as we delve into how to enhance your bot or virtual assistant to exceed expectations – and deliver exceptional cost savings and ROI. Find out how can you take conversational AI to the next level at your organisation.
- 1% improvement in handover rates could save £250,000 per year for an organisation with 500,000 conversations per month
- 5% increase in containment could save £300,000 per year on a virtual agent or chatbot that has 100,000 conversations a month where the cost per agent call is £5
To get to the heart of your conversational data and identify how your organisation can prioritise enhancements and drill down into every single conversation, Chatpulse is here. Leverage the qualitative as well as quantitative data behind conversational AI to
- enhance customer satisfaction
- improve operational efficiency
- save money
