Conversational AI FAQs
Conversational AI is constantly evolving and the concept can feel abstract to many. At The CAI Company, we hear and answer questions every day. So we've compiled straightforward, practical answers [...]
Monitoring, Measurement and Analysis of Virtual Assistants
Monitoring Virtual Assistants: A Playbook for Effective, Scalable and Meaningful Measurement Virtual assistants are no longer peripheral tools; they are central to customer engagement, acting as the digital front door [...]
Big Data LDN 2025
Big Data LDN 2025... or AI LDN? Last month our CEO, Darren Ford, headed to Big Data LDN 2025. Big Data LDN is the UK’s leading data, analytics & AI [...]
Advanced AI Chatbot Analytics Solution: Chatpulse
New Advanced AI Chatbot Analytics Solution Chatpulse gets to the heart of conversational data with qualitative as well as quantitative analysis Bristol, 1st September 2025 The CAI Company is pleased [...]
Agentic AI: Hype, Reality, and Opportunity in Conversational AI
“Agentic AI” is everywhere right now. You see it in headlines, conferences, and webinars, promising autonomous digital agents that think, act, and make decisions for you. But what does it [...]
Successful AI Implementation
You Want to “Do AI”? Great. Now Let’s Talk about Why Dr Alice Kerly shares considerations for a successful AI implementation. These days, we’re hearing the same opening line in [...]
Conversational AI Leaders List
The CAI Company Founders Feature in Conversational AI Leaders List Darren Ford and Alice Kerly named in The CDI Foundation’s annual list of the most influential and innovative minds in [...]
Conversational AI Terminology
It can be easy when you eat, sleep and breathe conversational artificial intelligence (or indeed any subject matter) to forget that not everyone else does too! But whilst we [...]
How can you optimise the performance of your chat bots and virtual assistants?
If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing as expected and ensure [...]
Take Your Conversational AI to the Next Level. On Demand Webinar
Take Your Conversational AI to the Next Level Location: Online Type: On-Demand Webinar Presenters: Darren Ford & Mike Read Use of conversational artificial intelligence continues to grow at pace as savvy organisations look to [...]