How Conversational AI Implementation Differs from Traditional Technology Delivery Delivering successful Conversational AI projects is our passion. Here we discuss where these differences come from, and why that makes CAI [...]
Conversational AI is constantly evolving and the concept can feel abstract to many. At The CAI Company, we hear and answer questions every day. So we've compiled straightforward, practical answers [...]
Monitoring Virtual Assistants: A Playbook for Effective, Scalable and Meaningful Measurement Virtual assistants are no longer peripheral tools; they are central to customer engagement, acting as the digital front door [...]
Big Data LDN 2025... or AI LDN? Last month our CEO, Darren Ford, headed to Big Data LDN 2025. Big Data LDN is the UK’s leading data, analytics & AI [...]
New Advanced AI Chatbot Analytics Solution Chatpulse gets to the heart of conversational data with qualitative as well as quantitative analysis Bristol, 1st September 2025 The CAI Company is pleased [...]
“Agentic AI” is everywhere right now. You see it in headlines, conferences, and webinars, promising autonomous digital agents that think, act, and make decisions for you. But what does it [...]
You Want to “Do AI”? Great. Now Let’s Talk about Why Dr Alice Kerly shares considerations for a successful AI implementation. These days, we’re hearing the same opening line in [...]
The CAI Company Founders Feature in Conversational AI Leaders List Darren Ford and Alice Kerly named in The CDI Foundation’s annual list of the most influential and innovative minds in [...]
It can be easy when you eat, sleep and breathe conversational artificial intelligence (or indeed any subject matter) to forget that not everyone else does too! But whilst we [...]
If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing as expected and ensure [...]
