Advanced AI Chatbot Analytics Solution: Chatpulse
New Advanced AI Chatbot Analytics Solution Chatpulse gets to the heart of conversational data with qualitative as well as quantitative analysis Bristol, 1st September 2025 The CAI Company is [...]
Agentic AI: Hype, Reality, and Opportunity in Conversational AI
“Agentic AI” is everywhere right now. You see it in headlines, conferences, and webinars, promising autonomous digital agents that think, act, and make decisions for you. But what does it [...]
Successful AI Implementation
You Want to “Do AI”? Great. Now Let’s Talk about Why Dr Alice Kerly shares considerations for a successful AI implementation. These days, we’re hearing the same opening line in [...]
Conversational AI Leaders List
The CAI Company Founders Feature in Conversational AI Leaders List Darren Ford and Alice Kerly named in The CDI Foundation’s annual list of the most influential and innovative minds in [...]
Conversational AI Terminology
It can be easy when you eat, sleep and breathe conversational artificial intelligence (or indeed any subject matter) to forget that not everyone else does too! But whilst we [...]
How can you optimise the performance of your chat bots and virtual assistants?
If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing as expected and ensure [...]
Take Your Conversational AI to the Next Level. On Demand Webinar
Take Your Conversational AI to the Next Level Location: Online Type: On-Demand Webinar Presenters: Darren Ford & Mike Read Use of conversational artificial intelligence continues to grow at pace as savvy organisations look to [...]
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems can be downloaded as a PDF if you prefer Artificial Intelligence (AI) is evolving rapidly, and it is increasingly embedded into [...]
Bot Performance Assessment 2025: Trends, Practices and Limitations
A snapshot of the ways virtual assistant performance is measured, conversational AI industry trends, and valuable insight into real-world practices. In 2025, effective bot performance assessment is as important as [...]
Cyber Essentials Certificate of Assurance
Security – cyber and otherwise – is of paramount importance to us at The CAI Company. Indeed, services we provide include governance as part of an effective strategy and GDPR [...]