“Agentic AI” is everywhere right now. You see it in headlines, conferences, and webinars, promising autonomous digital agents that think, act, and make decisions for you. But what does it [...]
You Want to “Do AI”? Great. Now Let’s Talk about Why Dr Alice Kerly shares considerations for a successful AI implementation. These days, we’re hearing the same opening line in [...]
The CAI Company Founders Feature in Conversational AI Leaders List Darren Ford and Alice Kerly named in The CDI Foundation’s annual list of the most influential and innovative minds in [...]
It can be easy when you eat, sleep and breathe conversational artificial intelligence (or indeed any subject matter) to forget that not everyone else does too! But whilst we [...]
If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing as expected and ensure [...]
Take Your Conversational AI to the Next Level Location: Online Type: On-Demand Webinar Presenters: Darren Ford & Mike Read Use of conversational artificial intelligence continues to grow at pace as savvy organisations look to [...]
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems can be downloaded as a PDF if you prefer Artificial Intelligence (AI) is evolving rapidly, and it is increasingly embedded into [...]
A snapshot of the ways virtual assistant performance is measured, conversational AI industry trends, and valuable insight into real-world practices. In 2025, effective bot performance assessment is as important as [...]
Security – cyber and otherwise – is of paramount importance to us at The CAI Company. Indeed, services we provide include governance as part of an effective strategy and GDPR [...]
How Do You Assess Bot Performance? Location: Online Type: On-Demand Webinar Presenters: Lucy Davis & Mike Read If you work in Conversational AI, you know how important it is to measure bot performance. Yet [...]
