The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers and uncover issues. Its proprietary, patent-protected analysis methods go beyond traditional BI reporting and KPI measurement.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
Conversational AI for good: tech that makes a positive difference
It is easy to understand why people feel uneasy about AI. The public conversation is often dominated by risk: job displacement, misinformation, hallucinations, data privacy, bias, surveillance, and loss of [...]
Reflections from Beyond Boundaries 2026
At last week's fantastic Beyond Boundaries conference, we networked, we listened, we shared. And we reflected. Beyond Boundaries is a global Conversational AI festival hosted by the CDI Foundation, focusing [...]
King’s College London Customer Story
The CAI Company is working with a team based at King’s College London on a complex conversational AI use case within a therapeutic setting; governance, ethics and language all need [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.