The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers, and uncover issues. Its metrics and indicators go beyond traditional BI reporting and KPI measurements.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
What does the future hold for conversational AI in 2025?
We don’t have an abundance of crystal balls at The CAI Company, but things are so exciting in the world of conversational AI right now, we thought we’d take ourselves [...]
How do you know how well your bot is doing?
When it comes to Artificial Intelligence (AI), chatbots make up the largest category of global AI software products(1). The global conversational AI market size accounted for USD 15.5 billion in [...]
How do you assess bot performance?
If you work in Conversational AI, you know how important it is to measure bot performance. However, you’ll also know there’s a lack of information on how organisations are doing [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.