The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers, and uncover issues. Its metrics and indicators go beyond traditional BI reporting and KPI measurements.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
Chatpulse FAQs
Your questions on Chatpulse answered The team here at The CAI Company consists almost entirely of chatbot designers and developers. People passionate about designing better conversations between machines and humans; [...]
Delivering Successful Conversational AI projects
How Conversational AI Implementation Differs from Traditional Technology Delivery Delivering successful Conversational AI projects is our passion. Here we discuss where these differences come from, and why that makes CAI [...]
Monitoring, Measurement and Analysis of Virtual Assistants
Monitoring Virtual Assistants: A Playbook for Effective, Scalable and Meaningful Measurement Virtual assistants are no longer peripheral tools; they are central to customer engagement, acting as the digital front door [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.