The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers and uncover issues. Its proprietary, patent-protected analysis methods go beyond traditional BI reporting and KPI measurement.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
European Chatbot and Conversational AI Summit 2025
Next week (19th - 20th March) we’ll be heading up to Edinburgh for the European Chatbot and Conversational AI Summit and we can’t wait! The European Chatbot & Conversational AI [...]
What Does the EU AI Act Mean for Conversational AI?
You may well be aware of the EU AI Act, the world’s first comprehensive artificial intelligence law. Dr Alice Kerly has been investigating how this will affect the Conversational Artificial [...]
Why We’ve Joined the Good Employment Charter
Our Commitment to Good Employment: Dr Alice Kerly Shares Why We've Joined the Good Employment Charter We're excited to announce that The CAI Company is a supporter of the Good [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.