The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers, and uncover issues. Its metrics and indicators go beyond traditional BI reporting and KPI measurements.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.

FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.









LATEST BLOG POSTS
What Does the EU AI Act Mean for Conversational AI?
You may well be aware of the EU AI Act, the world’s first comprehensive artificial intelligence law. Dr Alice Kerly has been investigating how this will affect the Conversational Artificial [...]
Why We’ve Joined the Good Employment Charter
Our Commitment to Good Employment: Dr Alice Kerly Shares Why We've Joined the Good Employment Charter We're excited to announce that The CAI Company is a supporter of the Good [...]
The Good, The Bad and The Ugly of GenAI
In this blog post Mike Read, Product Manager here at The CAI Company, shares his experiences of AI as it starts to become part of every day of working life. [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.


