The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers, and uncover issues. Its metrics and indicators go beyond traditional BI reporting and KPI measurements.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
The Conversational AI Podcast speaks to The CAI Company Co-Founder, Darren Ford
What’s The Conversational AI Podcast all about? The Conversational AI Podcast tracks news and insights from across the Conversational AI marketplace; it’s a sister publication to the Conversational AI News [...]
Bulletproof chatbots: why regression testing is non-negotiable
Imagine this: You're excited to roll out a funky new enhancement to your conversational AI system. But shortly after deployment, customers start complaining about issues they never encountered before. As [...]
Diving deeper: 7 key insights chatbot managers should monitor
Anyone in the business of monitoring conversational assistants or bots will be used to keeping a keen eye on performance metrics. Whether it’s being alert to outages or handover spikes [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.