The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers, and uncover issues. Its metrics and indicators go beyond traditional BI reporting and KPI measurements.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.

FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.









LATEST BLOG POSTS
How can you optimise the performance of your chat bots and virtual assistants?
If you are keen to optimise the performance of your chat bots and virtual assistants, this is how you can check that your bot is performing as expected and ensure [...]
Take Your Conversational AI to the Next Level. On Demand Webinar
Take Your Conversational AI to the Next Level Location: Online Type: On-Demand Webinar Presenters: Darren Ford & Mike Read Use of conversational artificial intelligence continues to grow at pace as savvy organisations look to [...]
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems
Responsible Conversational AI: Building Ethical, Trustworthy, and Safe Systems can be downloaded as a PDF if you prefer Artificial Intelligence (AI) is evolving rapidly, and it is increasingly embedded into [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.


