The CAI Company is the creator of Chatpulse®, the chatbot analytics platform that helps teams get to the heart of their conversational data.
Chatpulse enables teams to explore their chatbot data at scale, find answers and uncover issues. Its proprietary, patent-protected analysis methods go beyond traditional BI reporting and KPI measurement.
Alongside continually developing new chatbot analytics capabilities within Chatpulse, our conversational AI specialists can help analysts get the most from the platform or carry out in-depth analysis on their behalf.
FEATURED ARTICLES
WHO WE’VE WORKED WITH
The CAI Company has decades of direct, hands-on experience working on conversational AI projects for leading brands across all sectors.
LATEST BLOG POSTS
How Do You Assess Bot Performance? On Demand Webinar
How Do You Assess Bot Performance? Location: Online Type: On-Demand Webinar Presenters: Lucy Davis & Mike Read If you work in Conversational AI, you know how important it is to measure bot performance. Yet [...]
Reflections from the European Chatbot Summit 2025
Some of the team attended the European Chatbot and Conversational AI Summit 2025 to catch up with industry peers, join some informative sessions and get stuck into our favourite topic: [...]
Could you uncover £300k savings in your virtual assistant?
If your virtual assistant resolves less than 80% of your conversations, you’re sitting on a goldmine of opportunity and could enhance the performance of your conversational artificial intelligence The use [...]
OUR CONVERSATIONAL AI CONSULTING SERVICES
STRATEGY
Ensure your program is defined and organisationally aligned to deliver the utmost value.
DESIGN
Conversational and solution design to maximise business impact and scale.
IMPLEMENTATION
Years of Conversational AI experience and best practice to mitigate risk and build a world class experience.
MAINTENANCE
Proven approaches to rejuvenate your solution and boost results.